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Cadence BPO Limited
Cadence delivers an omni-channel solution with an integrated, structured, and consistent customer experience that enables our clients to put customer satisfaction front and centre.
At Cadence we believe in the importance of the three key principles of People, Process & Technology and that optimisation of all three are fundamental to the success of any project.
We utilise high performance, multi-channel, cloud-based contact centre platforms allowing easy scalability. This resilient infrastructure means you can rely on Cadence to deliver a consistent service to your customers with a 99.9% up time.
We provide customers with a consistent omni-channel voice by unifying voice, email, SMS, live chat and social media solutions with seamless integration across all channels, thus maintaining clear brand identity.
People