Rakuten will collaborate with OpenAI to create solutions to address the unique needs and challenges of telecommunications operators when planning, building and managing mobile networks. The Rakuten AI platform will be expanded to include solutions for customer service, network optimization and predictive maintenance of telecom networks. Rakuten AI will enhance operators' ability to detect and resolve network issues in near real-time, enabling more responsive and adaptive network operations while improving service reliability and performance for customers.
Ting Cai, Chief Data Officer of Rakuten Group, commented, "The telecommunications industry is at an inflection point where it must adapt to modern technologies or be left behind. Open RAN decouples software from hardware and makes data more accessible in the cloud, creating a perfect environment for large-scale AI applications. That's why we are excited to partner with OpenAI to reinvent telecom together and generate greater value for consumers and businesses."
"We are excited to partner with Rakuten to bring the power of AI to telecom. We look forward to delivering cutting-edge solutions for customers in the telecommunications industry worldwide," said Brad Lightcap, Chief Operating Officer of OpenAI.
