Written by Ray Le Maistre for TelecomTV
- A lot of telecom sector hopes are being pinned on AI
- Ciena commissioned a study to gauge what kind of impact it could have
- An extensive survey of telco and IT engineers found that a majority believe network efficiency gains of more than 40% are possible
- And the vast majority expect telcos to generate new revenues from AI traffic
There are high hopes in the telecom sector that the increasing use of AI tools will lead to improvements in the efficiency of network operations and, according to the results of a recent survey of telco and IT engineers conducted on behalf of Ciena, about 60% of respondents believe efficiency gains of more than 40% are very possible.
The survey garnered the opinions of more than 1,500 telecom and IT engineers and managers at communications service providers (CSPs) in 17 countries across the world, and it seems clear that AI capabilities are regarded as some kind of silver bullet for network operations teams at a time when data traffic loads are already putting great strain on networks. In addition, the increasing use of cloud-based AI workload processing will only add further pressure on telco capex and opex budgets as petabytes of data flow between enterprise IT systems and cloud platforms.
