Customer caution over data misuse tops EY's telco risk ranking

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caution

Escalating cyberthreats and AI anxiety are among the biggest risks telcos will face this year, according to EY.

According to the consultancy's annual top-10 ranking of telco risks, CSPs "face substantial challenges" to their status as data custodians.

It stands to reason given the number of telcos that have suffered damaging data breaches in recent years.

AT&T springs to mind. Last July, it revealed that the call and text records of almost all of its 100 million customers – including FBI agents – had been stolen by hackers.

Rival provider T-Mobile US has fallen victim to multiple breaches in recent years.

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