Technology

Ofcom is looking to slash the time it takes to resolve telco customer complaints through Alternative Dispute Resolution (ADR).

ADR is available free of charge for telco customers either unhappy with the outcome of a complaint against an operator, or if their complaint goes unresolved after eight weeks.

​It’s that time of year again when we all gear up for the world’s biggest connectivity event! To keep the tradition alive, we’re excited to bring back the Telco WebWeaver MWC Social—a networking event where we’ll reconnect, strengthen partnerships, and, most importantly, celebrate friendships.

Amazon is investigating the possibility of creating a transatlantic subsea fibre optic cable that would stretch from Ireland to the US East Coast.

As the Future Network Programmes conclude, UKTIN is working with DSIT to reflect on the government-funded projects, outlining the key outcomes and the lessons learned to help improve future telecoms initiatives. 

Vantage Towers, TOTEM, Orange, O2 Telefónica and the Saarland University of Applied Sciences (htw saar), announce a pioneering collaboration to create one of Europe's first cross-border 5G highway corridors. 

• Ericsson, in collaboration with IBM, is set to deliver a new network to transform frontline emergency services in Great Britain
• The project will utilize products and solutions from Ericsson’s Core Network, and Business and Operations Support Systems portfolios, alongside its mission-critical expertise and other professional services

As the Future Network Programme concludes, UKTIN is working with DSIT to reflect on the government-funded projects, outlining the key outcomes and the lessons learned to help improve future telecoms initiatives. 

Hello, I’m Helen Duncan, Chief Executive Officer at Blueshift Memory, a next-generation computing technology company in Cambridge. I have also managed my content agency, MWE Media, and sit on various committees including the UKTIN Semiconductor Expert Working Group. 

While 5G will become the dominant mobile technology in Europe by 2026, the mobile industry lobby group says ‘urgent policy reforms’ are needed to drive access to investment to keep the continent competitive globally.

Analyst Dell’Oro has revised upward estimates of total FWA equipment revenue for the 2023-2027 period by 17%, and says long-term subscriber growth is expected to occur in emerging markets in Southeast Asia and MEA.

• After a couple of declines, the global smartphone market grew by 6.4% in 2024
• Apple and Samsung are still the market leaders but their market shares dipped below 19%
• Xiaomi made great strides, growing its annual market share to 13.6%, according to IDC
• The inf

New for 2025, visit the UK Innovation Pavilion to see the latest R&D, innovations and opportunities available across the UK.

The 5G Innovation Region (5GIR) programme has seen 10 regions throughout the UK receive a share of £36m of funding as part of our wider programme to drive 5G adoption.

The Wireless Broadband Alliance (WBA) has called for collaboration between Wi-Fi, cellular, and other wireless technologies in its newly released 6G vision statement, warning that industry fragmentation could threaten the goal of achieving truly ubiquitous connectivity.

As the Future Network Programme concludes, UKTIN is working with DSIT to reflect on the government-funded projects, outlining the key outcomes and the lessons learned to help improve future telecoms initiatives. 

SNS JU publishes its Annual Work Programme and announces €128 million funding for 6G research and innovation in 2025.

Telefónica is the latest global operator to be targeted by bad actors after hackers breached its internal ticketing system.

BleepingComputer reports that Telefónica admitted its systems had been breached, with the operator “currently investigating the extent of the incident”.

Ericsson has unveiled its generative AI-powered NetCloud Assistant (ANA).

In a bid to simplify 5G network administration, ANA reads, interprets and generates new text and graphical content, rather than just providing links to existing resources, like traditional chatbots, the telecoms giant revealed.

The US government has awarded just over US$117 million in funding for the development of commercially viable Open RAN hardware.

Spotlight on 5G is back! From 3-6 March, we’ll bring you comprehensive, multimedia coverage of the hottest industry news, game-changing announcements, cutting-edge solutions, and groundbreaking product launches that take place at MWC25.

The more energy efficient the network, the more sustainable it is to operate.

T-Mobile US has agreed to buy out-of-home advertising specialist Vistar Media in a US$600 million deal in a bid to tap into non-telco revenue opportunities.

Essentially, this is a major telecoms operator having another crack at the advertising space despite the fact that many of its peers have failed before.

The UK has announced it will fund 120 projects to test how AI might help out businesses, the day after it announced its wider AI Opportunities Action Plan.

Vodafone Spain and MasOrange have officially signed a binding agreement to launch a new fibre network company in Spain.