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- Network faults remain one of the biggest and most costly challenges facing telcos
- Root cause analysis (RCA) processes still require innovation
- Major industry bodies are supporting the AI Telco Troubleshooting Challenge, which aims to ultimately improve RCA
- AT&T believes the challenge can help deliver positive outcomes
A broad group of telco and network technology industry organisations, including ETSI, GSMA, IEEE GenAINet, ITU and TM Forum, have jointly announced and are supporting The AI Telco Troubleshooting Challenge, which “calls on telecom operators, AI researchers and startups to submit advanced large language models (LLMs) that can perform root cause analysis (RCA) on telecoms network faults,” the partners announced.
