- The AI voice service sector is set for explosive growth
- Voice isn’t discussed much in telco circles any more, according to the Unthinkable analyst team
- But this is an area where digital service providers could develop AI-driven revenue streams, they suggest
If telcos are increasingly considering how AI can help them generate new revenue streams, as we have previously reported, which services should they be offering? AI voice should be one, according to the Unthinkable analyst duo of Dean Bubley and Andrew Collinson, who touched on the topic at the recent AI-Native Telco Forum in Düsseldorf, Germany.
The idea of Unthinkable is to give industry folks trying to drive change or cope with disruption a safe and productive way to explore new challenges – to lead the change, in short. The Unthinkable team, in the first engagement of their new partnership with TelecomTV, shared some of the findings of a recent Unthinkable Lab examining if telcos “are fit for an AI world”, including the key topic of new business opportunities.
